# Troubleshooting (/docs/troubleshooting)



When something is broken, start with the closest symptom instead of scanning the whole help center.

<Cards>
  <SectionCard title="Invitation and Login Issues" href="/docs/troubleshooting/invitation-and-login-issues" icon="<Shield />" eyebrow="Access" description="Fix verification email problems, invitation mismatches, account switching, and two-factor blockers." />

  <SectionCard title="Billing and Access Issues" href="/docs/troubleshooting/billing-and-access-issues" icon="<CreditCard />" eyebrow="Plan" description="Understand why paid areas are locked and what to do when billing status looks wrong." />

  <SectionCard title="QR Code and Scan Issues" href="/docs/troubleshooting/qr-code-and-scan-issues" icon="<QrCode />" eyebrow="Scans" description="Diagnose scan failures, redirects, publishing issues, and domain-related QR behavior." />

  <SectionCard title="FAQ" href="/docs/troubleshooting/faq" icon="<BookOpen />" eyebrow="Answers" description="Quick answers to the most common questions about organizations, billing, notifications, and QR workflows." />
</Cards>

## Start With The Symptom [#start-with-the-symptom]

<Accordions type="single">
  <Accordion title="I cannot get into the right account or organization.">
    Start with [Invitation and Login Issues](/docs/troubleshooting/invitation-and-login-issues).
  </Accordion>

  <Accordion title="The page is visible, but the action is locked.">
    Start with [Billing and Access Issues](/docs/troubleshooting/billing-and-access-issues), then check [Roles and Permissions](/docs/team-access/roles-and-permissions).
  </Accordion>

  <Accordion title="The QR code scans, but the result is wrong.">
    Start with [QR Code and Scan Issues](/docs/troubleshooting/qr-code-and-scan-issues), then verify the underlying setup in [QR Codes](/docs/qr-codes) or [Domains](/docs/domains).
  </Accordion>

  <Accordion title="I just need a quick answer.">
    Open [FAQ](/docs/troubleshooting/faq) first.
  </Accordion>
</Accordions>